Get Started - Step-by-step installation guide
Start by unpacking your system and making sure you have received all the devices that you ordered. Depending on the package you ordered, the content will vary, but please note that the following is inside the Smart Hub main box.
Main box content:
- Smart Hub
- Power adapter
- 2pcs magnetic sensor
- 1pcs PIR-sensor
- 2pcs Remote control
- Mounting material for sensors and hub
- Quick guide
When you have confirmed all the content is correct, power on the Smart Hub (plug in adapter and turn power switch to ON) and place all the devices on a table and get started with part 2.
Get started by downloading the App from the App Store or Play Store. You can find the App by searching for “HomeCloud System”, or by using the link below:
If this is your first HomeSecure device, start by creating a profile in the App by selecting “Sign Up”. Follow the in-App instructions and confirm your account via your email address.
When you have successfully created a profile, open the App and login to your account using your email address ad password.
Follow this step-by-step guide to connect the Smart Hub to your Wi-Fi:
Step 1. Download the App
Go to the App Store / Play Store and download the App called “HomeCloud System”
Step 2. Login or create a profile
If this is your first HomeSecure device, start by creating a profile in the App by selecting “Sign Up”. When you have successfully created a profile, open the App and login to your account.
Step 3. Enter the Smart Hub into Wi-Fi pairing mode
Follow the in-App instructions:
- Connect the power adapter to your Smart Hub
- Turn the Power Switch to ON
- Wait for approximately 30 seconds until the status light is green
- Enter your Smart Hub into pairing mode by pressing the pairing button 3 times (status light will flash blue and red).
Step 4. Connect to “HomeCloud System” in Wi-Fi List
When the Smart Hub is in pairing mode, go to your phone’s Wi-Fi list and select the network called “HomeCloud System”. Connect to it and return to the App.
Step 5. Return to App and select Wi-Fi Network
Now you can select your home Wi-Fi network from the list in the App and enter the password to connect the Smart Hub to your Wi-Fi.
Step 6. Device Successfully Added
Wait for your device to successfully connect to your Wi-Fi network. If you are having problems pairing them, reboot your router and Smart Hub, and make sure that you use 2.4GHz bandwidth and not 5GHz
Follow this step-by-step guide to connect the sensors to the Smart Hub.
Step 1. Check what devices are already paired
Open the App, press the settings icon in the upper right corner, and enter the settings menu. Press on “Accessory settings” to see an overview of what devices currently are paired with the Smart Hub. Note that you can rename the devices simply by tapping on their names.
Step 2. Enter Smart Hub in pairing mode
In the Accessory settings menu, press the + icon to enter the Smart Hub to pairing mode. When the Smart Hub is in pairing mode you can code any sensor to the Smart Hub simply by triggering the sensor.
- Magnetic sensors: turn on the sensor and separate the magnet and sender from each other to trigger the sensor.
- Motion detectors: turn on the sensor and trigger it with motion, for example by waving your hand in front of the sensor.
- Keypad: turn on the keypad, enter 123456 and press the ARM button.
- Remote control: press any button on the remote control.
Step 3. Name and select Zone Type
When you have successfully paired a sensor to the Smart Hub it will appear on the Accessory Settings list. Here you can rename the sensor and select the Zone Type.
Once your Smart Hub is set up and your devices are connected to the hub, you can start placing your sensors and motion detectors around your home. The correct placement of these sensors is critical in protecting your home.
Place the Smart Hub in a central location, while considering the proximity to your router. The closer it is to your router, the stronger and more reliable the Wi-Fi signal will be. You can mount the Smart Hub on the wall, or simply leave it laying on a shelf or table. Do not keep the Smart Hub on the floor.
Magnetic sensors are two-part devices connected by a strong magnetic field. They are placed on doors or windows. When the alarm system is armed, they will trigger an alarm as soon as their magnetic contact is broken by the door or window opening.
Where to mount magnetic sensors:
Critical: Front, side and rear doors.
Recommended: first floor windows, second floor windows
A motion detector is a device that uses Passive Infrared scanning (PIR) to detect unauthorized motion to set off the alarm.
Where to mount motion detectors:
Place your motion sensor in a corner. From this position the sensor can cover the entire room, it's more likely to notice the side-to-side motion that it's better at detecting, and it's less likely to itself be noticed. Don't place a motion sensor where it can be caught by direct sunlight. Don't place the motion sensor near heat sources: Hot air vents, kerosene heaters, radiators or other portable heat sources can suddenly change the temperature of a room, setting off the alarm.
One of the critical decisions the owner of an alarm system has is deciding who has access to their system. Certain people need total control over the system while others only need to be able to perform a few simple functions. The owner of the system, for example, needs to be able to configure every aspect of alarm system. Someone who comes in to water the plants while the family is on vacation needs very limited access. Fortunately, there is a system in place to deal with this situation.
When you are done with installing the sensors we advise you to test the system for a couple of days.
- Do the sensors trigger at the right time? If a sensor is incorrectly installed or detects too little motion, your system may not work properly.
- Can the sensors talk to the base station? If your sensors are too far from the base station, they won't be able to report if anything's wrong.
- Does the system alarm go off when a sensor gets triggered? If your alarm is set to Away or Stay and a door opens, does the system alarm go off properly (or go into Entry Delay)?